Terms of Service

By registering for or using Talent Atrium, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

These terms apply to all users of the platform, including candidates, recruiters, and visitors.

Talent Atrium is a structured candidate evaluation and matching platform developed and operated by MJB Strategic.

MJB Strategic is the entity responsible for operating the platform, processing payments, and issuing invoices. References to "Talent Atrium", "we", "us", or "our" throughout these terms refer to MJB Strategic operating under the Talent Atrium product.

The platform provides: - A public job board where candidates can browse and apply to vacancies - A candidate portal for managing profiles, assessments, and applications - A recruiter portal for creating and managing vacancies and reviewing candidate evaluations - An automated evaluation engine that scores candidates against vacancy requirements - Rapid Match functionality that matches candidates against vacancies using pooled candidate data

The platform does not make hiring decisions. All decisions regarding shortlisting, rejection, and hiring remain with the recruiter.

Data processing roles: Talent Atrium acts as the data controller for all personal data collected through the platform. Recruiters who access candidate evaluation data act as independent data controllers for any processing they undertake following review of that data. Each party is responsible for their own compliance with applicable data protection law.

By creating a candidate account, you confirm that:

- The information you provide, including CV content and assessment responses, is accurate and your own - You are applying to vacancies in good faith - You will not submit applications on behalf of another person without their explicit consent - You will not attempt to manipulate or circumvent the evaluation process

You are responsible for maintaining the confidentiality of your account credentials.

By creating a recruiter account, you confirm that:

- You are authorised to post vacancies on behalf of the organisation named in your account - The vacancies you post are genuine and legally compliant - You will not use candidate data for any purpose beyond making a hiring decision for the stated vacancy - You will not share candidate evaluation data with third parties outside your organisation without a lawful basis - You understand that all hiring decisions are your responsibility - You will not make hiring decisions based solely on an automated evaluation score without human review

Recruiters must comply with applicable employment law, anti-discrimination law, and data protection law in their jurisdiction. Recruiters using this platform in jurisdictions with AI-specific employment law requirements (including New York City Local Law 144, Colorado SB24-205, California FEHA, and the Illinois Human Rights Act) are responsible for ensuring their own compliance with applicable obligations in those jurisdictions.

Talent Atrium operates a credit-based billing model for recruiter accounts. Credits are required to use paid features including candidate matching, CV parsing, and Rapid Match. Billing and payment processing is handled by MJB Strategic.

Subscription plans: - Recruiter accounts may subscribe to a named plan (Starter, Growth, Pro, or Enterprise). Subscriptions are billed in advance and renew automatically on the same day each month based on the original sign-up date. - Each subscription cycle includes a fixed allocation of credits. These subscription credits expire at the end of the billing cycle and do not roll over. - A subscription plan provides access for the full billing period, regardless of credit usage.

Pay-as-you-go: - Recruiters may use the platform on a pay-as-you-go basis without a subscription. Credits are purchased upfront and consumed as features are used. - Pay-as-you-go credits expire six months from the date of purchase and roll over within that period.

Additional purchased credits: - Subscribed recruiters may purchase additional credits beyond their monthly allocation. These purchased credits expire six months from the date of purchase and roll over. - When credits are consumed, subscription credits from the current cycle are used first. Additional purchased credits are consumed only after subscription credits are exhausted.

Credit nature: - Credits are usage units. They are not stored monetary value and are not redeemable for cash. - Credits are allocated immediately upon confirmed payment.

Payment processing: - Payments are processed by Paystack on behalf of MJB Strategic. By purchasing credits or subscribing, you agree to Paystack's terms of service. - We do not store full payment card details. Payment data is handled entirely by Paystack. - Pricing may be displayed in South African Rand (ZAR) or United States Dollars (USD) depending on your location. Taxes may apply where required by law. - We reserve the right to change pricing at any time. Changes will not affect subscriptions or credits already purchased.

Account suspension: - Accounts found to be abusing the credit system, circumventing credit requirements, or engaging in fraudulent activity may be suspended without refund.

Subscription cancellation: - You may cancel your subscription at any time from your billing settings. - Cancellation stops future billing. It does not entitle you to a refund for the current billing period. - You retain full access to the platform and all features until the end of the current billing cycle. - At the end of the billing cycle, your subscription credits will expire and subscription access will be removed. - Any additional purchased credits (non-subscription) remain available until their own expiry date.

Example: If your subscription renews on the 5th of each month and you cancel on the 17th, you will not be charged again. You retain full access until the 4th of the following month, at which point access is removed.

Pay-as-you-go accounts have no subscription to cancel. Credits remain available until they expire.

Payments made for subscriptions, credit purchases, or paid features are generally non-refundable. Once a subscription period begins or credits are allocated, the service is considered delivered and available for use.

Execution-based features: - Features such as Rapid Match, candidate processing, and CV parsing consume credits upon execution. The estimated credit cost is shown before each execution and must be confirmed by the user. Once confirmed and executed, the action is considered completed and credits consumed cannot be recovered or refunded.

Case-by-case review: - If you believe a charge occurred in error, contact us within 14 days and we will investigate. Credit adjustments may be issued at our discretion where a clear system error is identified.

Exceptions: - Refunds may be issued where required by applicable law.

Rapid Match is a paid add-on feature that matches candidates or vacancies against a pooled dataset based on specified filters. It operates on a separate credit type from standard processing credits.

Before executing a Rapid Match, the system will display: - The estimated number of matches - The total credit cost - Your current Rapid Match credit balance

By confirming a Rapid Match execution, you acknowledge that: - The match results are generated automatically based on the filters applied - Results depend on the quality and completeness of data in the pool at the time of execution - You are responsible for reviewing match results and making your own hiring or application decisions - Rapid Match credits consumed are non-refundable regardless of the outcome - Talent Atrium makes no guarantee as to the quality, accuracy, or suitability of any match result

You must not use the platform to:

- Post false, misleading, or discriminatory vacancy listings - Submit fraudulent or misrepresented candidate information - Scrape, harvest, or systematically extract data from the platform - Attempt to access accounts, systems, or data that you are not authorised to access - Interfere with the operation of the platform or its evaluation systems - Use the platform for any purpose that violates applicable law - Rely solely on an AI-generated evaluation score to reject a candidate without human review - Use candidate evaluation data to discriminate on the basis of any protected characteristic

The platform, its evaluation systems, AI models, software, design, and content are the intellectual property of MJB Strategic trading as Talent Atrium. You may not copy, modify, distribute, or reverse-engineer any part of the platform without written permission.

Candidate-submitted content (CVs, assessment responses) remains the intellectual property of the candidate. Recruiter-submitted content (vacancy descriptions, requirements) remains the intellectual property of the recruiter. By submitting content to the platform, you grant us a limited licence to process that content for the purpose of providing the service.

The platform provides evaluation assistance. It does not guarantee employment outcomes for candidates or successful hires for recruiters.

To the maximum extent permitted by law, Talent Atrium and MJB Strategic are not liable for:

- Hiring decisions made by recruiters - Outcomes of applications submitted by candidates - Errors or inaccuracies in AI-generated evaluation reports - Loss of data or service interruptions - Recruiter non-compliance with applicable employment or data protection law - The quality, accuracy, or suitability of Rapid Match results

Nothing in these terms limits liability for fraud, gross negligence, or anything that cannot be limited by law.

We reserve the right to suspend or terminate accounts that violate these terms or are used in a manner that harms the platform or other users.

You may close your account at any time from your portal settings. On account closure, your personal data will be deleted in accordance with our Privacy Policy and Data Retention Policy. Unused credits at the time of account closure are forfeited.

We may update these terms from time to time. Material changes will be communicated by email to registered users. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

These terms are governed by the laws of the Republic of South Africa. Disputes will be resolved in the courts of South Africa unless applicable law in your jurisdiction requires otherwise.